Why mejo Is the Perfect Solution for Complex Care Clinics and the Families They Serve

In the world of complex pediatric and chronic care, every detail matters. From rare disease clinics to neurodevelopmental centers and GI/neuro specialty programs, care teams are managing a tidal wave of information while families juggle the emotional, physical, and logistical toll of daily caregiving.

That’s where mejo comes in: a caregiver-built digital platform designed to simplify care coordination, improve adherence, and bridge the communication gaps that too often derail treatment plans.

The Problem: Disconnected Care, Overwhelmed Families

Clinics caring for medically complex children and adults often serve as hubs for a rotating constellation of specialists—neurology, genetics, GI, PT/OT, behavioral health, nutrition, and more. Yet even the most advanced EHRs can’t track:

• What happens at home between visits

• Adherence to care plans or therapies

• Daily symptom fluctuations or feeding tolerance

• Which version of the med list the school nurse is using

• How caregivers are actually coping

Families are expected to be the system and it's breaking them.

The Solution: A Care Companion That Works for Both Sides

mejo helps both clinics and caregivers stay organized, engaged, and aligned. It’s not a replacement for the EMR, it’s the real-world layer that brings daily care to life.

For Families

• Create a sharable care profile with meds, diagnoses, feeding plans, emergency protocols, and more

• Track symptoms, behaviors, and routines with visual timelines

• Store IEPs, test results, and provider notes—and access them from anywhere

• Update once, share widely with teachers, therapists, babysitters, or care teams

• Document daily life so clinic visits aren’t based on guesswork or memory

For Clinics

• Receive structured caregiver insights between visits to inform treatment

• Reduce non-visit workload by enabling families to manage and share info directly

• Improve adherence by helping families manage routines and keep protocols current

• Support research, trials, and care models by gathering real-world data

• Increase family satisfaction and retention by offering a branded, supported care tool

A Clinician’s Perspective

“Complex care is nuanced, and deeply personal. mejo gives our team a better lens into what’s happening outside the clinic walls and it empowers families to communicate clearly, track changes, and feel supported. It’s the tool I wish every family had from day one.”

— Dr. Rob Lyle, Neonatologist and Director, Complex Care Clinic

Built for Hybrid and Interdisciplinary Models

Whether your clinic runs monthly interdisciplinary rounds, operates a transition-of-care program, or collaborates with community therapists or schools, mejo enhances collaboration.

With features like:

• Clinic-branded landing pages

• Onboarding support and caregiver training

• Shareable PDF or CSV outputs for clinic notes

• API or manual data collection for real-world evidence

Designed for Clinics. Trusted by Families.

Let’s Redefine What Support Looks Like

You became a provider to help families not to re-collect histories or coordinate fragmented systems. mejo helps you focus on care and helps families feel less overwhelmed, more informed, and more engaged.

Explore how mejo can support your complex care clinic today at app.mymejo.com